FAQ

How can I track my order?

You can check the status of your order in the "Order Tracking" page

Do i need to be registered to purchase?

You do not have to create an account to make a purchase

How can I place an order

Make a purchase on the Magic Remote Shop in 3 simple steps!

  • 1. Select the product you want to buy and click the "Add to Cartt" button.
  • 2. Choose whether to continue shopping or click "Proceed to checkout". When you are done shopping, click on "Your Cart "and then click " Proceed to checkout ".
  • 3. Fill in all the necessary information for the delivery and follow the instructions to pay. You will receive an email confirming your order.

Your refund policy?

Magic Remote Refund Policy

Thank you for shopping at magicremote.co.uk

We offer refund and/or exchange within the first 30 days of your purchase, if 30 days have passed since your purchase, you will not be offered a refund and/or exchange of any kind.

click for more information regarding refund policy

I cannot locate my delivery, what should I do?

Please contact our customer support team on +44 7852 164826

What should I do if my product arrive damaged?

Can I change a product that i ordered?

It is not possible to change a product once an order has been placed